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Downloading
Are there any time limit for downloading the images? The images remain in the download area for 12 months after purchase.
How long does it take to download each image? The download time depends on the size of the images and the speed of your internet connection. The higher the resolution, the longer it takes. Obviously a fast internet connection would speed up the process. To make it easy for you, we have the exact size of each image and the estimated download time shown on each image detail.
Can you zip up all the images into 1 file for me to download? We have an automated zip feature on our download area. Just select the files to be zipped and it will be created instantly. You may create zip file with 12 images with each zip.
Security
Is your site secure? Our payment gateway is handled by one of the most established online merchant in the world (Worldpay.com) with thousands of secured transactions daily. All data sent to our payment gateway are encrypted with 128bit security features.
Do you keep my credit card details? No, we do not keep any credit card details.
Which credit card do you accept? Currently we accept Amex, Visa and MasterCard. We are negotiating with some other credit card companies for more options.
Is there any other option to pay? You may establish a Corporate Account with Inmagine and pay directly into our bank account or by cheque.
>> Please click here to apply for a Corporate Account
Accounting
Can I get an invoice or quotation? All prices are available on the site. If required we can arrange for a quote. As for invoice, an online version can be generated when you go to “My Account” section and click on e-invoice. Alternatively, we can email a pdf file or post you a physical copy.
Prices
How much is a single image / CD? Each image or CD may have different pricing. For the exact price, please check out the images or CD. All prices are displayed with each CD or images in different resolutions.
Delivery
How long does it take to deliver the CDs? Physical CDs are delivered via FeDex Express/UPS and should reach you in 2 to 3 working days. However, you may download the images immediately after payment is confirmed.
Do you deliver single images? We do not burn single images into CDR for delivery as most images are quite small in size and could be downloaded or emailed. This can be arranged at an additional charge.
How much is delivery charges?
Delivery to any location (within USA) for any amount of CD is $17.99 for next day delivery, $8.99 for 2 days delivery and $4.99 for ground shipping. International delivery cost $17.99 for any amount of CD.
Do you deliver international orders? We can deliver to any countries or location that international courier companies support; all at the same charge.
Size
How big are the file sizes and its print output? Most images are unique in size. Inmagine.com has the technology to display the exact size of each image in terms of pixels, print size and file size. This will ensure that you do not pay extra for the size that you don’t need. We also have an image size calculator to assist in calculating the size of the required image.
Can you search the images for me? Yes, we provide a free search assist facility. Just let us know a few criteria and we will get back to you in the next business day. http://www.inmagine.com/expert.php
About Stock Photography
What is stock photography? Stock photography is a set of ready images where you would purchase the rights to use the image rather than assigning your own photographers to shoot. The main benefits of digital stock photography are that you see the final image before you license the rights to use them and these images can be licensed immediately. The cost for stock photography, especially Royalty Free images are much lower compared to assignment photography. Stock photography saves you the cost of model, photographer, location, props, art direction and editing cost.
What is Royalty Free? The Royalty Free Digital Stock Photography is a concept where user of the images does not have to pay any royalty for repeated use of the images. The buyer does not own the copyright of the images but have bought out the right to use the images legally without further payments or interruption from the seller. These images cannot be resold or transferred but it offers a wide range of benefits; mainly lower pricing and convenience
What are the differences between Royalty Free and Rights Managed? Rights Managed offers individual images to be rented through the negotiation of a specific price for a specific use and by offering clients the opportunity for exclusive rights and the ability of restricting similar use of the image by others. Royalty free photography concept is that does not require customers to pay royalties on the photo that they use after initial purchase. This greatly reduces the costs and allows far greater freedom with the images purchased. Of course, supplying all our images on digital format gives our customers the advantage of being able to go straight to the color separator or print rather than having to scan them at an additional cost. Most important, this allows far more flexibility than traditional photo library.
License and Rights
Can I use the comping / preview images for my final artwork?
The Low-Resolution (Comping) Image(S) May Be Used for Comps And Layouts. The Low-Resolution Image(S) May Not Be Used In Any Final Materials Distributed Inside Of Your Company Or Any Materials Distributed Outside Of Your Company Or To The Public, Including, But Not Limited To, Advertising And Marketing Materials Or Any Online Or Other Electronic Distribution System (Except That You May Transmit Comps Digitally Or Electronically To Your Clients For Their Review), And May Not Be Distributed, Sublicensed Or Made Available For Use Or Distribution Separately Or Individually, And No Rights May Be Granted To The Low-Resolution Image(S).
What are the terms and agreement? Since we represent a few stock publishers, it is advisable that you read their individual agreement separately. When you click on the thumbnails of each image, a pop up will be displayed. Please read the licensing agreement.
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